Media Release Policy

Last updated: January 2025

1. Overview

This Media Release Policy outlines how Customelody handles the content created through our personalized song service, including lyrics, audio recordings, and any related media.

2. Ownership of Content

All songs created by Customelody are produced using AI-powered tools (including lyrics generation and music production). Upon delivery and full payment, you receive a personal, non-exclusive license to use the song for private, non-commercial purposes.

Customelody retains ownership of the underlying compositions, recordings, and production elements. This means you may enjoy and share your song with family and friends, but you may not commercially distribute, resell, or sublicense the song.

3. Personal Stories and Information

The personal stories, memories, and details you provide during the order process are used solely to create your custom song. We treat this information with the utmost care and do not share it publicly without your explicit consent.

4. Use of Songs in Marketing

Customelody may use anonymized excerpts, audio clips, or descriptions of songs for marketing and promotional purposes (e.g., website samples, social media posts, advertisements). We will never use your personal information, full name, or identifiable details in marketing materials without your written consent.

If you would like to opt out of any potential use of your song in marketing, please contact us at hello@customelody.com.

5. Reaction Videos and Testimonials

If you voluntarily upload a reaction video or provide a testimonial through our platform, you grant Customelody a non-exclusive, royalty-free license to use, display, and share that content for promotional purposes across our website, social media channels, and advertising.

You may request removal of your reaction video or testimonial at any time by contacting us at hello@customelody.com.

6. Third-Party Platforms

If you share your song on social media or other platforms, you are responsible for complying with those platforms' terms of service. Customelody is not liable for any issues arising from third-party distribution of your song.

7. Revisions and Modified Content

Revised versions of songs are subject to the same terms as original songs. All versions remain the property of Customelody with a personal-use license granted to you.

8. DMCA and Copyright Concerns

If you believe any content on our platform infringes your copyright, please contact us at hello@customelody.com with details of the alleged infringement. We will review and respond to valid requests in accordance with applicable law.

9. Changes to This Policy

We may update this Media Release Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Media Release Policy, please contact us at hello@customelody.com.