Frequently Asked Questions

Our standard delivery time is 5 days. We also offer a 24 hour rush option for urgent gifts (+$29).

Absolutely! You can choose from styles like Pop, Country, R&B, Acoustic, Rock, Jazz, Classical, Gospel, Hip Hop, and Folk.

We send a high-quality audio file directly to your email, along with a private listen page you can share.

Yes, the song is yours to play at weddings, parties, or use in personal videos. You own full rights to your custom song.

We offer a 100% money-back guarantee. If you're not completely happy with your song, we'll refund your purchase - no questions asked.

Very! We use the specific names, memories, and details you share to craft lyrics that are uniquely about your loved one. No generic templates.